Many people apply for a credit card without fully understanding its long-term benefits, or later feel dissatisfied when a bank devalues its credit card features. If you’re facing a similar situation and wondering how to close your Axis Bank Credit Card, the process is actually very simple. Axis Bank allows both online and offline methods, so you can choose whatever is most convenient for you.
Below is a detailed FAQs-style guide explaining every possible way to close your Axis Bank Credit Card step by step.
Frequently Asked Questions (FAQs)
1. How can I close my Axis Bank Credit Card online?
You can close your Axis Bank Credit Card online in two ways:
- Through the Axis Bank official website
- By sending an email to Axis Bank’s credit card team
Both methods can be completed from the comfort of your home.
2. How do I close my Axis Bank Credit Card through the Axis Bank website?
Follow these steps to close your Axis Bank Credit Card using the official website:
- Visit the Axis Bank official website: https://www.axis.bank.in
- Click on the “Axis AHA!” chat button at the bottom-right corner
- Select Credit Card from the options
- Choose Block Card
- Log in using your Axis Internet Banking ID and password
- Follow the on-screen instructions to proceed
Once completed, your Axis Bank Credit Card will be blocked, and the closure request will be initiated.
3. Can I close my Axis Bank Credit Card by email?
Yes, Axis Bank allows credit card closure requests via email.
- For premium Axis Bank Credit Cards, email:
premium.cards@axisbank.com - For regular Axis Bank Credit Cards, email:
creditcards@axisbank.com
In the email, clearly mention:
- Your credit card number (last 4 digits)
- Registered mobile number
- Reason for closure
- A request for permanent card closure
4. How can I close my Axis Bank Credit Card offline?
You can close your Axis Bank Credit Card offline using two methods:
- By calling Axis Bank customer care
- By visiting your nearest Axis Bank branch
5. What are the customer care numbers to close Axis Bank Credit Card?
You can call any of the following numbers and request credit card closure:
- 1800-103-5577 (Toll-Free)
- 1860-419-5555 (Chargeable)
- 1860-500-5555 (Chargeable)
After verifying your details, the customer care executive will guide you through the closure process.
6. Can I close my Axis Bank Credit Card by visiting a branch?
Yes. If you’re not comfortable using online services or calling customer care, you can:
- Visit your nearest Axis Bank branch
- Inform the staff that you want to close your credit card
- Provide required documents or details if asked
The bank staff will help you complete the closure process smoothly.
7. How do I permanently close my Axis Bank Credit Card account?
To permanently close your credit card account:
- Ensure all outstanding dues are cleared
- Redeem or forfeit any reward points
- Submit the closure request via website, email, call, or branch visit
Once confirmed, the card will be permanently closed.
8. Is blocking the credit card the same as closing it?
No. Blocking prevents further usage, while closing permanently shuts down the credit card account.
After blocking, always confirm with Axis Bank that the card has been permanently closed.
Conclusion
Closing an Axis Bank Credit Card is a simple and hassle-free process. Whether you prefer online methods like the Axis website or email, or offline options like calling customer care or visiting a branch, Axis Bank provides multiple ways to help customers. Once your card is closed, you can explore better options like lifetime free credit cards with lounge access or other cards that offer long-term value without annual fees.
